Lower Valley · El Paso County, TX

Towing in Lower Valley (Ysleta), TX

If you're stuck in Ysleta, the roads that matter are Alameda Avenue (SH-20), South Zaragoza Road and the Loop 375 interchange. El Paso Police handle crashes here, and towed cars often go to the city lot at 11615 Railroad Drive. Call (915) 320-5573 and you'll be connected with an independent local tow operator.

Local heads-up

Monsoon storms from July to September can flood low blocks near the river, and about 12 inches of moving water can carry a small car.

Towing in Lower Valley (Ysleta): roads, rules and where the car goes

Breakdowns cluster on the Alameda Avenue strip between Loop 375 and the Zaragoza intersection, where older cars overheat in stop-and-go traffic. South Zaragoza Road backs up with trucks heading to the Ysleta-Zaragoza bridge, and a mechanical problem in that queue blocks a lane fast. The braided ramp work at Loop 375 and FM-659 adds lane changes and confusion. Socorro Road, the Mission Trail route, is narrower and has fewer shoulders, so a dead car there sits close to traffic.

Ysleta is inside El Paso city limits, so the El Paso Police Department handles crashes and police-ordered tows. Those cars typically go to the city's Municipal Vehicle Storage Facility at 11615 Railroad Drive, run by UR Vehicle Management Solutions, (915) 212-0205. Because this is a city nonconsent tow, the Chapter 12.54 caps apply: $100 light duty, $350 medium, $450 heavy, plus up to $25 for dollies. If you're there before it's hooked, no charge; hooked but not towed, half the fee. A police-ordered tow to the city lot adds a $20 police fee and a $20 impoundment fee.

Monsoon season brings short, intense storms, and the Lower Valley's low, river-adjacent blocks and older storm drains flood quickly. Spring dust and wind cut visibility. Older vehicles here see tire failures, dead batteries and cooling problems, and heat shortens battery life. Tell the operator your exact cross streets and a landmark, like Alameda at Zaragoza or the Ysleta Mission at 9501 Socorro Road. Say whether the car is in a travel lane, a lot or water, and whether it's AWD or an EV. If someone is still inside, say so first.

Towing questions from Lower Valley (Ysleta)

My car got towed in Ysleta. Where is it?

El Paso Police towed cars from city streets usually go to the city's Municipal Vehicle Storage Facility at 11615 Railroad Drive, El Paso, TX 79934. Call (915) 212-0205 before you drive out, since some vehicles have a hold. Bring a state or federal photo ID plus registration, title or insurance, and payment. Cash, Discover, Mastercard or Visa are accepted, with a 1.98% government fee on cards.

Who handles a crash or tow in Ysleta, city or county?

Ysleta is inside El Paso city limits, so the El Paso Police Department is the agency for crashes and police-ordered tows. El Paso County Sheriff handles unincorporated county areas, not Ysleta proper. If you call for your own tow, you're hiring an independent operator directly, and that consent tow is priced by the operator you choose.

What can a nonconsent tow cost in Ysleta?

Because Ysleta is inside the city, Chapter 12.54 caps apply: $100 for light duty, $350 for medium duty and $450 for heavy duty, plus up to $25 for dollies. If you return before it's hooked, there's no charge. If it's hooked but not yet towed, it's half the fee. A police-ordered tow to the city lot adds a $20 police fee and a $20 impoundment fee.

I broke down on Alameda or Zaragoza. What should I tell the operator?

Give the exact cross streets and a nearby landmark, like Alameda at Zaragoza or the Ysleta Mission at 9501 Socorro Road. Say the make, model, weight class and whether it's AWD or an EV. Tell them if the car is in a travel lane, on a shoulder, in a lot or in water, and whether anyone is still inside. That helps the operator bring the right truck.

¿Necesito una grúa en Ysleta? ¿Qué hago?

Llama al (915) 320-5573 y te conectan con un operador de grúa local independiente con licencia. Dile tus calles exactas y un punto de referencia, como Alameda y Zaragoza o la Misión de Ysleta. Si tu carro fue remolcado, llama al corralón de la ciudad al (915) 212-0205 antes de ir. Lleva identificación con foto y prueba de propiedad.

Serving Lower Valley (Ysleta)

Need a tow in El Paso?

Call (915) 320-5573 to reach an independent, licensed local tow operator who quotes the job and does the work.