Tow and roadside referrals for El Paso drivers Español (915) 320-5573

East Side & Horizon · El Paso County, TX

Towing in Horizon City, TX

Horizon City sits about 20 miles east of El Paso, and most breakdowns happen on Horizon Boulevard (FM 1281), I-10 near Eastlake, or Darrington Road. If a crash happens on I-10, TxDOT HERO covers it free during operating hours, but a tow to a shop is not free. For a tow, call (915) 320-5573 and you'll be connected with an independent local tow operator.

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Local heads-up

Monsoon storms from July to September can flood Horizon Boulevard fast, and about 12 inches of moving water can carry a small car.

Towing in Horizon City: roads, rules and where the car goes

Horizon City is a bedroom community, so cars break down on the roads people use to get out. Horizon Boulevard (FM 1281) is the main commercial spine and the road that links Socorro, Sparks and Horizon City. Darrington Road is the western approach from Eastlake, where El Paso County development ends and Horizon City begins. I-10 at Eastlake is the functional western gateway, and the Amazon distribution center sits near that interchange. Mission Ridge is the big master-planned community, and its desert trails can be hard on tires. Most employed residents commute to Fort Bliss, El Paso or Amazon, so a breakdown often strands them away from home.

Horizon City is in El Paso County, so Texas towing law applies. TDLR licenses tow operators under Occupations Code Chapter 2308. Because Horizon City is outside El Paso city limits, the TDLR statewide maximums apply unless the city or county sets lower ones: $272 for vehicles 10,000 lb or less, $380 for 10,001 to 25,000 lb, and $489 per unit up to $978 over 25,000 lb. The drop fee is $135, $190 or $244 if the vehicle is fully hooked but not yet off the property. If a Sheriff's deputy in unincorporated county orders the tow, the EPCSO Abandoned Motor Vehicle Section handles it at 3850 Justice St., (915) 273-3800 ext. 5431. A car towed by EPPD goes to the City of El Paso lot at 11615 Railroad Drive, (915) 212-0205, but that's only if city police ordered it. Otherwise, ask the operator which lot they use. Storage at a Texas VSF runs $22.85 per day for 25 feet or less, and $39.99 over 25 feet. Bring photo ID and proof of ownership to get a car back.

Horizon City has its own hazards. Summer highs normally run mid to upper 90s, and the NWS normal July high is 96.1 F, which shortens battery life. Monsoon season brings short, intense storms and flash flooding, and about 12 inches of moving water can carry a small car. Spring is dust and wind season, with low visibility on I-10. FM 1281 is congested and has an active TxDOT corridor study. When you call the operator, say the exact road, nearest cross street, direction of travel, and what the vehicle is doing. If you're near Mission Ridge or Darrington Road, say so, because those are easy to find.

Help drivers ask for in Horizon City

Emergency Towing Stalled in a lane or wrecked on the shoulder. Get a local tow operator on the line. Flatbed Towing All four wheels on the deck. The pick for AWD, low cars and anything damaged. Roadside Assistance Dead battery, flat tire, empty tank or locked keys, sorted where you stopped. Accident Recovery After a crash, a tow you or the police asked for, not one that showed up. Heavy-Duty Towing Semis, box trucks and buses on I-10 and the Santa Teresa freight roads. Winch-Out and Recovery Stuck in sand, a ditch or an arroyo. Pulled back to solid ground.

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Towing questions from Horizon City

My car was towed in Horizon City. Where did it go?

It depends on who ordered the tow. If EPPD ordered it, call the City of El Paso lot at 11615 Railroad Drive, (915) 212-0205. If a Sheriff's deputy in unincorporated county ordered it, call EPCSO Abandoned Motor Vehicle Section at (915) 273-3800 ext. 5431. For a private-property tow, call the number on the sign or ask the operator which lot they used. Always call the lot before you drive out.

Who handles a crash on I-10 near Eastlake or Horizon Blvd?

TxDOT HERO covers I-10 from Transmountain Rd (MM 6) to Horizon Blvd (MM 38). HERO is free and handles traffic control, debris and moving cars out of lanes during operating hours. HERO is not a tow to a shop. For that, call (915) 320-5573 and you'll be connected with an independent local tow operator who quotes and does the work.

What can a tow cost in Horizon City?

Horizon City is outside El Paso city limits, so the city caps do not apply. TDLR statewide maximums apply unless the city or county sets lower ones: $272 for vehicles 10,000 lb or less, $380 for 10,001 to 25,000 lb, and $489 per unit up to $978 over 25,000 lb. A consent tow you call yourself is priced by the operator you hire.

I only speak Spanish. Can I still call for a tow?

Yes. Horizon City is 90.7% Hispanic or Latino, and many households speak Spanish at home. When you call (915) 320-5573, say "me quedé tirado" or "no arranca" and give the road and cross street. The independent operator you're connected with handles the quote and the tow. Ask for the lot address and what to bring if the car is stored.

How do I dispute a tow or get a hearing?

For a nonconsent tow or boot, request a tow hearing within 14 days, weekends and holidays excluded, in justice court. The filing fee is $20. The hearing is set within 21 days. A TDLR complaint does not replace the hearing. If you think the operator charged over the TDLR maximum outside El Paso city limits, the justice court can order an overcharge refunded under Texas Occupations Code 2308.458.

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Serving Horizon City

Need a tow in El Paso?

Call (915) 320-5573 to reach an independent, licensed local tow operator who quotes the job and does the work.

(915) 320-5573 Send a message