East Side & Horizon · El Paso County, TX

Towing in Far East El Paso, TX

If you're stuck on Montana Avenue (US-62/180), Eastlake Boulevard, or Loop 375 out by Joe Battle, you're in Far East El Paso. Crashes here go to EPPD inside the city or the El Paso County Sheriff in unincorporated spots like Montana Vista. Towed cars often end up at the city lot on Railroad Drive. Call (915) 320-5573 and you'll be connected with an independent local tow operator.

Local heads-up

Dust storms off the open desert and monsoon flash flooding in July through September can cut visibility and float a small car in about 12 inches of moving water.

Towing in Far East El Paso: roads, rules and where the car goes

Cars break down and get stuck all along this corridor. Montana Avenue (US-62/180) runs east past Montana Vista toward Horizon City, and the Montana/Loop 375 interchange is an active construction zone with lane merges and debris. Eastlake Boulevard climbs from I-10 north to Darrington Road, the line where Horizon City begins. Pellicano Drive runs parallel to Eastlake and is being widened. The Amazon center near I-10 and Eastlake, the shopping centers along Eastlake, and the apartment complexes nearby all feed traffic onto these roads. Out in Montana Vista, some streets are narrow or unpaved, and a large flatbed may not reach every address.

Who handles the tow depends on where you are. Inside El Paso city limits, EPPD can order a tow, and the City Code 12.54 caps apply: $100 light, $350 medium, $450 heavy for a nonconsent tow. Outside El Paso city limits, in unincorporated county like Montana Vista, the TDLR statewide maximums apply: $272, $380, or $489 per unit up to $978. Drop fees outside El Paso city limits run $135, $190, or $244. A car towed by EPPD often goes to the city storage facility at 11615 Railroad Drive, (915) 212-0205. For a Sheriff tow, call the EPCSO Evidence & Abandoned Motor Vehicle Section at (915) 273-3800 ext. 5431. Fort Bliss Auto Crafts handles tows for DOD ID cardholders at (915) 568-7280. New Mexico rules apply across the line in Sunland Park and Chaparral, not Texas TDLR.

Tell the operator what the ground looks like. After a monsoon storm, a car sitting in dirt or mud may need recovery, not a simple hook. Dust storms in spring drop visibility fast on I-10 and Montana. Summer heat shortens battery life, and the July normal high is 96.1 F. If you're near the construction zone, say which lane you're in and whether debris is in the road. In Montana Vista, describe whether the street is paved and how wide it is. Give cross streets, vehicle type, and whether it's a flat tire, a dead battery, or something worse.

Towing questions from Far East El Paso

Where do towed cars go in Far East El Paso?

If EPPD orders the tow, the car often goes to the City of El Paso Municipal Vehicle Storage Facility at 11615 Railroad Drive, El Paso, TX 79934. Call (915) 212-0205 before you drive out, since some vehicles have a hold. For a Sheriff tow in unincorporated county, call the EPCSO Evidence & Abandoned Motor Vehicle Section at (915) 273-3800 ext. 5431. Bring photo ID and proof of ownership.

Do El Paso city fee caps apply on Montana Avenue out by Montana Vista?

It depends on the exact spot. Inside El Paso city limits, City Code 12.54 caps a nonconsent tow at $100 light, $350 medium, or $450 heavy. Outside El Paso city limits, in unincorporated county like Montana Vista, the TDLR statewide maximums apply instead: $272, $380, or $489 per unit up to $978. Drop fees outside El Paso city limits are $135, $190, or $244. Ask which rules cover your address.

My car was towed from a shopping center on Eastlake Boulevard. What now?

Call the lot before you go. If it's the city facility, call (915) 212-0205 or search the URVMS online database, which lists each car and its charges. Bring a federal or state photo ID plus registration, title, or insurance. If you think the tow was wrong, you can request a tow hearing in justice court within 14 days, weekends and holidays excluded. The filing fee is $20.

Who handles a crash on Loop 375 or Montana Avenue in Far East El Paso?

Inside the city, EPPD handles it. In unincorporated county areas, the El Paso County Sheriff does. On I-10 from Transmountain Road to Horizon Boulevard, Loop 375, and US 54, TxDOT HERO may respond free to move a stranded car out of travel lanes. HERO runs Monday to Friday 5 a.m. to 9 p.m. and weekends 9 a.m. to 9 p.m. at 915-790-HERO. HERO doesn't tow to a shop.

Can I get help in Spanish when I call for a tow in Far East El Paso?

Spanish is the primary home language in much of this area, including Montana Vista, and bilingual service is common along the Eastlake corridor. When you call (915) 320-5573, say you need a Spanish-speaking operator. You'll be connected with an independent local tow operator, and that operator handles the quote, the work, and payment directly. Calls are recorded.

Serving Far East El Paso

Need a tow in El Paso?

Call (915) 320-5573 to reach an independent, licensed local tow operator who quotes the job and does the work.